Responsible as per the General Data Protection Regulation (GDPR) and other national data protection laws as well as other data protection regulations is:
Tel.: 05921 8347–0
Fax: 05921 8347–25
The Data Protection Officer at Reinert-Ritz GmbH is:
Mr Ingo Wolff
Walbecker Straße 53
The distinction between female and male designations has been omitted deliberately for reasons of readability.
1. General information regarding data processing
1.1. Processing of personal data and its purpose
Reinert-Ritz GmbH (hereinafter referred to as “Ritz” or “we”) processes the users’ personal data
only to the extent necessary for the provision of a functioning web page and as required
by our content and services. When you visit our web pages, the following data will be processed:
- IP address of the user
- Browser used (type, version, language)
- Operating system used
- Internet service provider of the user
- Date and time of the access to our web pages
- Files accessed on our web pages
- Web page from which the users arrived at our websites
- Web page which the user accesses via our web page.
The processing and temporary storage of the IP address is necessary in order to enable the user’s
computer to access the web page. This requires the IP address of the user to be saved for the
duration of the session. The log files contain IP addresses or other data that enable identification of
the user. The log files are saved in order to ensure the functionality of the web pages. In addition, the
data also serves to optimise our web pages as well as to ensure the security of our information
technology systems. Any personal data is solely processed for the purposes stated above and to the
extent necessary for these purposes. Use of this data for purposes of advertising, customer
consulting or market research does not take place.
1.2. Legal basis for the processing of personal data
As a rule, the personal data of our users will only be processed with the consent of the user.
An exception applies in those cases in which previously obtaining consent is not actually possible
and the processing of the data is permitted by law. The data and log files are stored on
the basis of Article 6 Paragraph 1 Subsection f of the GDPR.
1.3. Data erasure and storage duration
We will delete or block the personal data of the persons concerned as soon as the purpose
for the storage no longer exists. In the case of data processing for the provision of
the web pages, the data will be erased when the session ends. In the case of storage of
personal data in log files, the data will be erased after seven days at the latest.
Further storage is possible provided that the IP addresses of the users are deleted or
altered in such a way that identification of the client accessing the website is no longer possible.
We use multiple cookies on our web pages. If a user accesses one of our web pages, a cookie can
be saved on the user’s operating system. A cookie contains a characteristic string which enables
clear identification of the browser when accessing our web pages again. The following data is saved
and transmitted in the cookies:
- Language settings
- Log-in information.
Cookies are utilised for the purpose of enabling the user-friendly design of our web pages.
The personal data is processed using cookies on the basis of Article 6 Paragraph 1 Subsection f of the GDPR.
Cookies are stored on the user’s computer and transmitted from there to our web pages.
Users can disable or restrict the transmission of cookies by changing the settings of
their Internet browser. Previously stored cookies can be deleted at any time. If cookies are
disabled for our web pages, some of the functions of our web pages may no longer be usable to their full extent.
3. Analysis services
Tracking with Matomo
Our website uses Matomo, an open source web analysis tool (http://matomo.org), to collect and store data for marketing and optimization purposes. The legal basis for this is Art. 6 I S.1 lit. f) GDPR. This data is available to Reinert-Ritz GmbH and will not be passed on to third parties. Usage profiles can be created from this data under a pseudonym. Cookies may be used. Cookies are small text files that are stored locally in the cache of the website visitor’s Internet browser. Cookies enable recognition of the Internet browser. The data collected with Matomo will not be used to personally identify the visitor to this website without the separate consent of the person concerned and will also not be combined with personal data about the bearer of the pseudonym.
You can delete existing cookies via the security settings of your browser or completely switch off the storage of cookies there. Preventing the storage of cookies may lead to restrictions on the usability of our website. You can also prevent the use of Matomo by contradicting the performance cookies.
4. Contact form and e‑mail contact
There is a contact form on our web page which can be used for electronic contact. If a user chooses
to utilise this option, the data entered by the user into the input mask will be sent to and stored by us.
- First name
- Last name
- E‑mail address
- Company (optional)
- Phone number (optional)
- Fax number (optional)
- Text field for free text
- IP address of the user
- Date and time of the query.
Alternatively, contact via the e‑mail addresses provided on the web pages is also possible.
In this case, we will store the user’s personal data transmitted with the e‑mail. The legal basis
for the processing of the data is Article 6 Paragraph 1 Subsection f of the GDPR. If the contact
is established with the intent of concluding a contract, Article 6 Paragraph 1 Subsection b
of the GDPR forms the legal basis. The data will be used solely for the processing of the contact
and subsequent communication. No data is transferred to third parties in this context.
The personal data from the input mask of the contact form and the data sent via e‑mail will be
deleted when the respective communication with the user has been concluded, i.e. as soon
as the circumstances clearly indicate that the corresponding facts have been clarified. Any additional
personal data acquired during the sending process will be deleted at the latest after a period of seven days.
5. Google Maps
Our web pages use Google Maps API to visually display geographical information. Through the use of Google Maps,
Google also processes data regarding the use of the map functions by users of the web pages. Further
6. Determining the Geolocation
We use a service to determine the geolocation via the IP. This is based on a balance of interests that helps us to correctly display country-specific contact person.
The company providing the service is based in Austria and is subject to the EU-GDPR.
Reinert-Ritz utilises technical and organisational security measures to protect the data of the users
against random or deliberate manipulation, loss, destruction or against access by unauthorised persons.
Our security precautions are continually being improved in accordance with technological advances.
8. Rights of the affected person
If Reinert-Ritz processes your personal data, you are an affected person as per Article 4 No. 1
of the GDPR with the following rights with regard to Reinert-Ritz:
8.1. Right of access by the data subject
In accordance with Article 15 of the GDPR, you can request confirmation from us
of whether we process personal data concerning you. If we process your personal data,
you can request access to the following information from us:
- the processing purposes;
- the categories of your personal information that we process;
- the recipients or categories of recipients to whom we have disclosed or will disclose
your personal data;
- (where possible) the planned duration for which we save your personal data or, if this is
not possible, the criteria for determining the duration of storage;
- the right to rectification or erasure of personal data relating to you, the right to limitation
of processing by us or the right to refuse this processing;
- the right to lodge a complaint with a supervisory authority;
- all available information about the origin of the data, provided that you have not provided
the personal data collected;
- the existence of automated decision-making including profiling (Article 22 Paragraphs 1 and 4 of the GDPR)
and – at least in these cases – clear information about the corresponding logic as well as the scope
and intended effect of such processing for you..
You have the right to demand access to information as to whether or not your personal data is transferred to
a third country or an international organisation. In this context, you have the right to request
the appropriate guarantees in accordance with Article 46 of the GDPR with regard to the transmission.
8.2. Right to rectification
In accordance with Article 16 of the GDPR, you have the right to the rectification and/or completion
of incorrect personal data.
8.3. Right to erasure
In accordance with Article 17 of the GDPR, you can request that your personal data be deleted immediately.
We are obliged to delete your information immediately, provided that one of the following reasons applies:
- Your personal data is no longer necessary for the purposes for which it was collected or
- You revoke your consent to the processing according to Article 6 Paragraph 1 Subsection a
of the GDPR or Article 9 Paragraph 2 Subsection a of the GDPR and no other legal basis for the processing exists.
- You object to the processing in accordance with Article 21 Paragraph 1 of the GDPR and
no superseding legitimate reasons for the processing exist or you object to the processing in accordance
with Article 21 Paragraph 2 of the GDPR.
- Your personal data has been processed unlawfully.
- The erasure of your personal data is necessary in order to fulfil a legal obligation in accordance
with European Union law or the law of the Member States to which we are subject.
- Your personal data has been collected in relation to services of the information society in accordance
with Article 8 Paragraph 1 of the GDPR.
If we have made public your personal data and are required to erase this data in accordance with Article 17 Paragraph 1 of the GDPR,
we will take appropriate measures, including technical measures, taking into account the available technology
and the implementation costs, in order to inform the party responsible for data processing that processes
your personal data, that you, as an affected person, have demanded that they erase all links to your personal data
or copies or replications of your personal data.
The right of erasure does not apply provided that the processing is required
- in order to exercise the right to freedom of expression and information;
- in order to fulfil a legal obligation to which we are subject or for the performance of a task carried
out in the public interest or in the exercise of public authority that has been assigned to us;
- for reasons of public interest in the field of public health (Article 9 Paragraph 2, Subsections h and i,
as well as Article 9 Paragraph 3 of the GDPR);
- for archiving purposes in the public interest, scientific or historical research purposes or
for statistical purposes in accordance with Article 89 Paragraph 1 of the GDPR, to the extent that the specified legislation
is expected to make the achievement of the objectives of this processing impossible or seriously impaired, or
- for the assertion, exercise or defence of legal claims.
8.4. Right to limitation of processing
You can request the restriction of the processing of your personal data in accordance with Paragraph 18
of the GDPR under the following conditions:
- if you dispute the correctness of your personal data for a period of time that allows us to verify
the correctness of the personal data;
- if the processing is unlawful and you reject the erasure of your personal data and, instead, demand
the restriction of the use of the personal data;
- if we no longer require your personal data for the purposes of the processing, yet you still require this data
in order to assert, exercise or defend against legal claims, or
- if you have submitted an objection to the processing in accordance with Article 21, Paragraph 1 of the GDPR and
it has not yet been decided whether our legitimate reasons outweigh your reasons.
If the processing of your personal data has been restricted, this – with the exception of its storage – may only
be processed with your consent or for the assertion, exercise or defence of legal claims, or to protect the rights
of another natural or legal person or for reasons of substantial public interests of the Union or a Member State
can be processed. If the restriction of processing itself has been restricted as a consequence of the above-mentioned
requirements, we will inform you before the restriction is lifted.
8.5. Right to be informed
If you have exercised the right to rectification, erasure or restriction of the processing toward us, we are,
in accordance with Article 19 of the GDPR, obliged to inform all recipients to whom we have disclosed your
personal data of this fact, unless this proves to be impossible or would involve disproportionate effort.
You have the right to be informed about these recipients.
8.6. Right to data portability
In accordance with Article 20 of the GDPR, you have the right to receive your personal information that you
have provided to us in a structured, commonly used and machine-readable format. In addition, you also have
the right to transfer this data to another responsible party without hindrance from us, provided that
- the processing is based on consent (Article 6 Paragraph 1 Subsection a of the GDPR or
Article 9 Paragraph to Subsection a of the GDPR)
- a contract in accordance with Article 6 Paragraph 1 Subsection b of the GDPR and the processing
is carried out using automated procedures.
Furthermore, by exercising this right, you also have the right to have your personal data transmitted by us
directly to another responsible party, insofar as this is technically feasible. Civil liberties and the rights
of other persons must not be infringed by this. The right to data portability does not apply to the processing
of personal data that is required for the performance of a task in the public interest or in the exercise of
public authority that has been assigned to us.
8.7. Right to object
In accordance with Article 21 of the GDPR, you have the right due to reasons related to your particular situation,
to object to the processing of your personal data at any time on the basis of Article 6 Paragraph 1 Subsection e or
f of the GDPR; this also applies for profiling based on these provisions. As a consequence, we will not process
your personal data any further, unless we can prove compelling legitimate grounds for our processing, that outweighs
your interests, rights and freedoms or the processing is used for the establishment, exercise or defence of legal claims.
8.8. Right to withdraw the declaration of consent under data protection law
You have the right to revoke your declaration of consent under data protection law toward us at any time,
for example via e‑mail to email@example.com. Revoking your consent does not affect the legality
of the processing carried out in accordance with the consent prior to the revocation.
8.9. Automated individual decision-making, including profiling
In accordance with Article 22 of the GDPR, you have the right not to be subject to a decision based exclusively
on automated processing – including profiling – that has legal impact on you or a significant negative impact
in a similar manner. This does not apply if the decision
- is required for the conclusion or performance of a contract between you and us,
- is permissible by the laws of the European Union or the Member States to which we are subject,
and these legal provisions include appropriate measures to safeguard your rights and freedoms as well as
your legitimate interests or
- take place with your express consent.
8.10. Right to lodge a complaint with a supervisory authority
Regardless of any other administrative or judicial remedy, you have the right to file a complaint with
a supervisory authority in the Member State of your residence, place of work or the location of the alleged infringement,
if you are of the opinion that our processing of your personal data violates the GDPR.
9. Responsibility for content and information
Our web pages contain links to web pages of external providers. When creating the link, the content of
the Internet offers from external providers was examined to determine whether this violates applicable civil or
criminal law. However, it cannot be ruled out that this content has subsequently been changed by the respective providers.
If you are of the opinion that linked external pages violate applicable law or have other inappropriate content,
so please inform us accordingly. We will examine the issue and remove the external link, if necessary.
Reinert-Ritz is not responsible for the content and availability of any linked external Internet sites.
10. Inclusion and validity of the privacy statement
With the use of our web page, you consent to the processing of data described above. This privacy statement
applies solely to web content of Reinert-Ritz. Linked external content is subject to other data protection and
data security regulations. The imprint specifies who is responsible for these offers.
The further development of our web pages or the implementation of new technologies may require the amendment of
this privacy statement. Therefore, we reserve the right to change the privacy statement at any time effective
for the future. The version available at the time of your visit to the web page always applies.
Last update: July 2019